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Privacy Policy

Privacy Policy Effective date: July 30, 2018 Florence Neurosurgery and Spine Center ("us", "we", or "our") operates the www.florenceneurosurgery.com website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.  We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.florenceneurosurgery.com Information Collection And Use We collect several different types of information for various purposes to provide and improve our Service to you. Types of Data Collected Personal Data While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to: Email address First name and last name Phone number Address, State, Province, ZIP/Postal code, City Cookies and Usage Data Usage Data We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data. Tracking & Cookies Data We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. Examples of Cookies we use: Session Cookies. We use Session Cookies to operate our Service. Preference Cookies. We use Preference Cookies to remember your preferences and various settings. Security Cookies. We use Security Cookies for security purposes. Use of Data Florence Neurosurgery and Spine Center uses the collected data for various purposes: To provide and maintain the Service To notify you about changes to our Service To allow you to participate in interactive features of our Service when you choose to do so To provide customer care and support To provide analysis or valuable information so that we can improve the Service To monitor the usage of the Service To detect, prevent and address technical issues Transfer Of Data Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Florence Neurosurgery and Spine Center will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information. Disclosure Of Data Legal Requirements Florence Neurosurgery and Spine Center may disclose your Personal Data in the good faith belief that such action is necessary to: To comply with a legal obligation To protect and defend the rights or property of Florence Neurosurgery and Spine Center To prevent or investigate possible wrongdoing in connection with the Service To protect the personal safety of users of the Service or the public To protect against legal liability Security Of Data The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. Service Providers We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Analytics We may use third-party Service Providers to monitor and analyze the use of our Service. Google Analytics Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en Links To Other Sites Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services. Children's Privacy Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers. Changes To This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Contact Us If you have any questions about this Privacy Policy, please contact us: By phone number: (843) 673-0122

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Patient Portal Login

Patient Portal

Login or signup here

Not sure what to do? Click here to learn how to get started.

What is the FNSC Patient Portal?

You are among the hundreds of thousands of individuals who have chosen to take a more active role in your health care by using the FNSC Patient Portal - an online, innovative tool that provides anywhere, anytime access to your personal health records, and enables you to take a proactive role in managing your care. Patient Portals are used by hundreds of healthcare organizations and thousands of physicians across the country as the power behind their hospital or clinic's specific patient portal. The FNSC Patient Portal is FREE and EASY to use. Join the new generation of patients taking a more active role in managing their health and wellness

Review your medical records in a safe, secure environment Communicate privately with physicians via secure messaging View test and lab results, read medical notes from your doctor Update your health information (allergies, medications, conditions, etc. Request Rx refills Schedule or change appointments Fill out and submit forms prior to appointments It’s available online 24 hours a day, 7 days a week via any computer, tablet, or smart phone!

There are 2 ways you can join the FNSC Patient Portal

1. Request an invitation at your next appointment and we will send an email with a link to the portal.

Get started…It’s as easy as 1, 2, 3 Click the registration link in the email you receive from Florence Neurosurgery & Spine Center. Choose the login method and accept the agreement to authenticate your account. Enter the invitation code provided by your medical organization and click “Agree” to release the information. You will then receive two emails: one welcoming you to the patient portal and one confirming your connections with Florence Neurosurgery & Spine Center. You now have complete and secure access to the patient portal: the latest advancement in personal health Management.

2. If you have not received an invitation email, but wish to create a Universal Health Record, please use the following steps:

Click here Click the "Pre-Register' link button where is states "Would you like to join our practice" Fill in the appropriate information(Please provide the accurate zip code as this is the measure we use to search for the local medical organization that connects to us) Log in. If you do not already have one of the shown logins, please use the link provided to create one. Click "Connect" next to the name of the desired medical organization(s). They will move from "Search Results" over to "My Organizations". You may need to adjust the distance range on this screen. Once all your medical organizations are selected, click "Next" at the bottom right to continue. Thank you for choosing to be proactive in managing your care!

Your privacy is important to us!

  Maintaining your privacy is our top priority and we have taken the necessary steps to ensure we meet your expectations as well as all federal and state privacy laws. In compliance with federal patient privacy regulations, all transmitted data is encrypted during this process. The data storage is also encrypted for protection. Your login occurs over Secure Socket Layer (SSL, shown as HTTPS in your browser's address bar), which is an industry standard providing secure communication over the internet used by sites such as online marketplaces or financial institutions.

Sincerely,Florence Neurosurgery & Spine Center

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Diagnostics and Imaging

Diagnostics and Imaging Services

Florence Neurosurgery & Spine at McLeod Health offers state-of-the-art advanced imaging for neurosurgical patients. Our digital x-rays, MRI, and CT scanners provide superior imaging quality, advanced multimodality image co-registration with CT and MRI and quantitative analysis resulting in superior diagnostic accuracy. Our studies are interpreted by board certified physicians specialized in neuroradiology.

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Quality and Expertise You Deserve

When you visit us for diagnostic testing, you can rely on: Expert attention and care Friendly atmosphere Advanced medical technology Knowledgeable radiologists and technologists Answers to your questions and concerns Participation in most insurance and medical plans Free parking

Specialized Imaging Services

The team at Florence Neurosurgery & Spine at McLeod Health offers unique procedures and technologies for both diagnostic imaging and minimally invasive treatments.

Magnetic Resonance Imaging is performed to evaluate the head, spine, joints and other applications.

Computed Tomography combines x-rays with computer technology reconstruction software to create multi-plane images of different bone and soft tissues, including the brain and spine.

Myelography uses a real-time type of x-ray called fluoroscopy and an injection of contrast material to evaluate the spinal cord, nerve roots and spinal lining (meninges).

X-rays are the oldest and most frequently utilized type of medical imaging.

Fully automated classification algorithms have been successfully applied to diagnose a wide range of neurological disorders.

Electromyography and Nerve Conduction testing can help identify the cause of your symptoms and may be used concurrently with imaging modalities to provide real-time results.

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For Patients

For Patients

Thank you for choosing our practice for your care. The staff at Florence Neurosurgery & Spine at McLeod Health would like to make your experience with our office a pleasurable one.

Looking for our patient portal?

Go to Patient portal

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Scheduling your first visit

In order to better serve you, we ask our patients to bring the completed form below, their current insurance cards and driver’s license or other picture identification. Please bring any discs with X-Rays, CT, or MRI with you. If you have any questions regarding this matter, please call before your appointment.

If you are a new patient to our clinic, you may save time by completing the New Patient Forms prior to arriving for your appointment. Patient Information Patient Health History Questionnaire Description of Problems Back Pain & Leg Pain Questionnaire Consent for Purposes of Treatment, Payment and Healthcare Operations Patient Record of Disclosures Accident Questionnaire

If you have any questions regarding your appointment or our office policy, please feel free to contact our office.

For patients with HMO’s or PPO insurances that require referrals, we must have an insurance referral from your primary care physician before you can be seen by our physicians. If you were injured at work, we require a letter of authorization from your workman’s compensation carrier which includes the carrier name, address, phone number. This should also include the name and phone number of a contact person/claims adjuster. This information can also be mailed or faxed to our office prior to your visit. We do not file automobile insurance or accept letter of protection from attorneys. If you do not have health insurance, please contact our office prior to your visit to discuss payment arrangements. Our office requires payment for services rendered before leaving our office. Please bring any copay or deductibles that your insurance requires with you to your visit. If you are uninsured, please contact our office to discuss our payment policies and arrangements BEFORE your visit. Monthly payment arrangements may be offered to insure that your account is not sent to an outside collection agency or attorney. As a courtesy to you, our office accepts cash, personal checks, money orders, Visa and Mastercard.

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Pain Management

Interventional Pain Management

Interventional pain management is a type of specialized medical care designed to minimize the impact of surgical pain, acute pain or chronic pain. Our interventional pain management physician and clinical staff utilize the latest procedures which can reduce pain and help patients enjoy a better quality of life.

Choose area of interest:

Condition Overviews

Treatment Options

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Specific Symptom & Condition Overview

Click condition to view more information and treatment options.

A spinal cord stimulator (SCS) device is surgically placed under your skin and sends a mild electric current to your spinal cord. A small wire carries the current from a pulse generator to the nerve fibers of the spinal cord. When turned on, the SCS stimulates the nerves in the area where your pain is felt.

This condition is an irritation or compression of one or more nerve roots in the cervical spine. Because these nerves travel to the shoulders, arms and hands, an injury in the cervical spine can cause symptoms in these areas. Cervical radiculopathy may result from a variety of problems with the bones and tissues of the cervical spinal column.

This condition is a weakening of one or more vertebral discs, which normally act as a cushion between the vertebrae. This condition can develop as a natural part of the aging process, but it may also result from injury to the back.

This condition is a degeneration of the spine that can affect the spine at any level, resulting in pain and discomfort that can grow worse over time.

Post laminectomy syndrome, also called failed back syndrome, is a continuous and chronic pain that can develop after certain types of back surgery.

This chronic condition, also known as reflex sympathetic dystrophy, is an unexplained feeling of pain and discomfort that most commonly affects an arm, leg, hand or foot. Often, it begins in the hand or foot and then spreads to affect the entire limb.

When a disc in the cervical spine ruptures, soft material from inside the disc can form a bulge that presses painfully against the spinal cord and nerve roots.

This condition is a detereoration of the facet joints, which help stabilize the spine and limit excessive motion. The facet joints are lined with cartilage and surrounded by a lubricating capsule that enables the vertebrae to bend and twist.

In this condition, damage to bones or joints causes vertebrae to slip forward and distort the spinal cord. This animation will show two types of spondylolisthesis, degenerative and isthmic.

This condition is an irritation of the sciatic nerve, a thick nerve that branches from the lumbar spine and travels through the buttocks and down the back of each leg. An irritation of the sciatic nerve can result in radiating pain or numbness from the buttocks down through the legs.

This chronic condition is caused by a misfiring of the trigeminal nerve. An attack causes brief episodes of extreme, shooting pain. TN most commonly affects older people.

This condition is a narrowing of the spinal canal that results from the degeneration of bones, discs, or joints in the cervical spine.

This rupture of a vertebral disc can be caused by the normal wear of aging or by traumatic injury. A herniated disc can push painfully against a nerve root, sending pain down the sciatic nerve and resulting in a burning, tingling and/or numbing sensation from the lower back down to one or both feet.

This condition is an irritation or compression of one or more nerve roots in the lumbar spine. Because these nerves travel to the hips, buttocks, legs and feet, an injury in the lumbar spine can cause symptoms in these areas. Sciatica may result from a variety of problems with the bones and tissues of the lumbar spinal column.

This condition is an inflammation of the tip of the tailbone, called the coccyx. It causes pain and tenderness between the buttocks.

Pain Treatment Services

Our pain management physician and clinical staff utilize the latest procedures which can reduce pain and help patients enjoy a better quality of life.

A broad approach to ease back and neck pain, as well as radiating limb pain by bathing a multitude of nerves with a steroid solution.

Injection used to diagnosis and treat certain forms of sciatica.

Injections used to diagnose and treat certain forms of chronic neck and back pain.

Procedure used to provide long-term relief to patients with chronic headaches, back pain, neck pain and sacroiliac joint pain. This is helpful to patients who have responded to conservative therapy for a short amount of time.

A selective process, in which to diagnose and treat a nerve or nerves causing radiating pain symptoms.

Injection used to treat patients with myofascial pain.

An injection used to diagnose and treat lower extremity reflex sympathetic dystrophy/complex regional pain syndrome.

A procedure performed to help control chronic pain that has not responded to other conservative measures or surgical intervention. The patient will typically undergo a trial phase prior to proceeding with permanent implantation.

Used to treat and/or diagnose sacroiliac joint disease.

An injection used to diagnose and treat upper extremity reflex sympathetic dystrophy/complex regional pain syndrome.

Injections used to diagnose and treat certain forms of headaches.

Injections used to diagnose and treat certain forms of back pain.

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843-673-0122

2 LOCATIONS

1204 E. Cheves Street, Florence, SC 29506

1540 American Drive, Florence, SC 29505

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