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Privacy Policy

Privacy Policy

Effective date: July 30, 2018

Florence Neurosurgery and Spine Center ("us", "we", or "our") operates the website (the "Service").

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. 

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Florence Neurosurgery and Spine Center uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Florence Neurosurgery and Spine Center will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Florence Neurosurgery and Spine Center may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Florence Neurosurgery and Spine Center
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google Analytics

    Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

    You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

    For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By phone number: (843) 673-0122
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For Patients

For Patients

Thank you for choosing our practice for your care. The staff at Florence Neurosurgery & Spine would like to make your experience with our office a pleasurable one.

Looking for our patient portal?

Go to Patient portal


Contact Us Today to make an appointment

Scheduling your first visit

In order to better serve you, we ask our patients to bring the completed form below, their current insurance cards and driver’s license or other picture identification. Please bring any discs with X-Rays, CT, or MRI with you. If you have any questions regarding this matter, please call before your appointment.

If you are a new patient to our clinic, you may save time by completing the New Patient Forms prior to arriving for your appointment. Patient Information Patient Health History Questionnaire Description of Problems Back Pain & Leg Pain Questionnaire Consent for Purposes of Treatment, Payment and Healthcare Operations Patient Record of Disclosures Accident Questionnaire

If you have any questions regarding your appointment or our office policy, please feel free to contact our office.

For patients with HMO’s or PPO insurances that require referrals, we must have an insurance referral from your primary care physician before you can be seen by our physicians. If you were injured at work, we require a letter of authorization from your workman’s compensation carrier which includes the carrier name, address, phone number. This should also include the name and phone number of a contact person/claims adjuster. This information can also be mailed or faxed to our office prior to your visit. We do not file automobile insurance or accept letter of protection from attorneys. If you do not have health insurance, please contact our office prior to your visit to discuss payment arrangements. Our office requires payment for services rendered before leaving our office. Please bring any copay or deductibles that your insurance requires with you to your visit. If you are uninsured, please contact our office to discuss our payment policies and arrangements BEFORE your visit. Monthly payment arrangements may be offered to insure that your account is not sent to an outside collection agency or attorney. As a courtesy to you, our office accepts cash, personal checks, money orders, Visa and Mastercard.

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Patient Portal Login

Patient Portal

Login or signup here

Not sure what to do? Click here to learn how to get started.

What is the FNSC Patient Portal?

You are among the hundreds of thousands of individuals who have chosen to take a more active role in your health care by using the FNSC Patient Portal - an online, innovative tool that provides anywhere, anytime access to your personal health records, and enables you to take a proactive role in managing your care. Patient Portals are used by hundreds of healthcare organizations and thousands of physicians across the country as the power behind their hospital or clinic's specific patient portal. The FNSC Patient Portal is FREE and EASY to use. Join the new generation of patients taking a more active role in managing their health and wellness

Review your medical records in a safe, secure environment Communicate privately with physicians via secure messaging View test and lab results, read medical notes from your doctor Update your health information (allergies, medications, conditions, etc. Request Rx refills Schedule or change appointments Fill out and submit forms prior to appointments It’s available online 24 hours a day, 7 days a week via any computer, tablet, or smart phone!

There are 2 ways you can join the FNSC Patient Portal

1. Request an invitation at your next appointment and we will send an email with a link to the portal.

Get started…It’s as easy as 1, 2, 3 Click the registration link in the email you receive from Florence Neurosurgery & Spine Center. Choose the login method and accept the agreement to authenticate your account. Enter the invitation code provided by your medical organization and click “Agree” to release the information. You will then receive two emails: one welcoming you to the patient portal and one confirming your connections with Florence Neurosurgery & Spine Center. You now have complete and secure access to the patient portal: the latest advancement in personal health Management.

2. If you have not received an invitation email, but wish to create a Universal Health Record, please use the following steps:

Click here Click the "Pre-Register' link button where is states "Would you like to join our practice" Fill in the appropriate information(Please provide the accurate zip code as this is the measure we use to search for the local medical organization that connects to us) Log in. If you do not already have one of the shown logins, please use the link provided to create one. Click "Connect" next to the name of the desired medical organization(s). They will move from "Search Results" over to "My Organizations". You may need to adjust the distance range on this screen. Once all your medical organizations are selected, click "Next" at the bottom right to continue. Thank you for choosing to be proactive in managing your care!

Your privacy is important to us!

  Maintaining your privacy is our top priority and we have taken the necessary steps to ensure we meet your expectations as well as all federal and state privacy laws. In compliance with federal patient privacy regulations, all transmitted data is encrypted during this process. The data storage is also encrypted for protection. Your login occurs over Secure Socket Layer (SSL, shown as HTTPS in your browser's address bar), which is an industry standard providing secure communication over the internet used by sites such as online marketplaces or financial institutions.

Sincerely,Florence Neurosurgery & Spine Center

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1204 E. Cheves Street, Florence, SC 29506

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